All
leads include complete details such as
name, address, contact numbers, purpose
of loan, credit rating, loan amount,
home value, outstanding loan amount and
employment status etc.
All mortgage leads
are double verified by telephone,
ensuring that they are of the highest
quality.
Leads are forwarded
to clients, as live telephone transfers
and/or through CRM / Email.
Leads are forwarded to clients, as live telephone
transfers and/or through CR
Remortgage Leads Criteria
Age group: 20 -69
Loan amount: AU$75,000+
LTV: <90%
Regions: All states of Australia
Non-Conforming Leads
Criteria
A Non-Conforming Lead is an individual who has
at least 1 missed payment, or 1 late payment, or
1 judgment in the last 24 months, or No Doc, or
Low Doc leads. These cases are all categorised
as having adverse credit.
Additional Criteria/ Filters - available at extra cost
Quality
Control
With the Mortgage Leads Factory system you only receive the exact type of leads you want, and not the ones you don't. This flexibility means your conversion rate can be much better than with most other lead providers:
Step 1:
Agent generates a lead.
Step 2:
QC team will listen to the conversation and will either approve or reject a lead. Rejected lead will go back to the agents. Approved leads go to the supervisor.
Step 3:
Supervisor receives the approved leads to be called again by a verifier, who after checking the intent of the customer will transfer the call to a mortgage consultant.
Step 4:
The conversation between the mortgage consultant and the customer is recorded and if the customer says no to remortgage then the lead is immediately replaced based on the recorded conversations.
Replacement Policy
Our replacement policy is simply the best!
All mortgage lead calls are recorded and are your
guarantee of quality at all times.
Any bad mortgage leads should be returned within 24
hours. They are checked against the call recordings and
replaced at no cost.
Our criteria for leads that can be returned are as follows:
You are unable to contact the potential customer due to invalid contact details
The potential customer has not expressed an interest in your service (mortgage/loan advice)
The Lead type is not of the type you ordered
Order
Conforming Mortgage Leads
Order
Non-Conforming Leads
Order Mixed
Leads
Total Compliance
Express consent
ensures all leads are fully
compliant with financial regulations
Calling lists are
scrubbed regularly against DNC and TPS
registers.
Australian leads are never
cold called
Lead Generation
Live transfers
are generated using methods that ensures each and
every lead is of the highest quality while
complying with with all regulations